service

TERRA MEDICAL TECHNOLOGY

Continuously improve customer satisfaction and pursue excellence

Customer satisfaction is the means of continuous improvement


The company has always persevered and kept improving, and has cultivated a professional service team with high quality and excellent technology, The after-sales service network has covered all provinces, cities and autonomous regions across the country. The combination of after-sales service and technical service has improved the quality and efficiency of after-sales service. Taking customer satisfaction as the standard, the company provides customers with objective, accurate and perfect solutions, and performs the three basic functions of unified external acceptance, internal return visit supervision and service improvement, Realize the service concept of "strive to move customers". Respect customers' wishes, understand customers' personalized needs, carefully listen to customers' voices, and quickly respond to customers' questions, Deal with customer problems within 24 hours to ensure that customers can use the company's products at ease.


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